OFT to launch investigation into card surcharges

Consumer group Which? is concerned about surcharges imposed on to consumers who pay by debit or credit cards.

It has therefore asked the Office of Fair Trading (OFT) to investigate the matter – which sees retailers, local authorities, estate agents and cinemas all impose the charges.

However, the “worst offenders” are said to be budget airlines including Ryanair, Flybe and easyJet.

According to the consumer group, these surcharges are actually higher than the cost of processing the payment.

Commenting, Which? said: “There is simply no justification for excessive card charges. Paying by card should cost the consumer the same amount that it costs the retailer.”